Careers in Inventory Management

Position Title

Customer Service Representative

What the job is like

Customer service representatives are the people you talk to when you have a question or concern about a product or service.

In logistics, customer service representatives work with internal and external clients, investigating problems, offering solutions, and answering questions.

Essential skills or attributes

• Beginner Computer Skills (MS Word, MS Excel, MS PowerPoint)
• Basic Math Skills (Addition, Subtraction, Division, Multiplication, Fractions, Percentages)
• Excellent oral and written communication skills
• Excellent interpersonal skills and business etiquette (customer service)
• Negotiation skills

Usual required training

High School Diploma/GED. Customer Service experience or experience interacting with customers is valued.

Some companies may require customer service experience.

Similar job titles

Administrative Assistant, Logistics Clerk

See other jobs in Inventory Management:
Allocations Specialist | Buyer | Cycle Counting Clerk | Customer Service Representative
Customer Service Supervisor | Customs Broker Import/Export | Inventory Manager | Logistics/Inventory Analyst
Materials Management Assistant | Quality Assurance Personnel